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About Us

Innovative products and services that deliver vital, frontline reproductive-science intelligence

About Us

Innovative products and services that deliver vital, frontline reproductive-science intelligence. The products and services in eIVF are built upon solutions crafted in response to "real life" clinical information needs of REI practitioners. The built-in, thorough clinical content provides a high degree of flexibility in eIVF to meet functional and workflow needs of the client.

Celebrating 15 Years of eIVF

Since 2002, eIVF has empowered countless medical professionals to take control of their information to make better decisions with their patients, and 2017 marked the 15th anniversary of eIVF. Join our worldwide community as we continue to celebrate-- schedule a demo today.

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Company

As a leader in an evolving technology market, it is an exciting and dynamic place to work

Culture

Open communication, innovative business practices, and a customer-centric mindset form the kingpin in our value.

The culture is one of meritocracy; people at eIVF want to create something to make a difference in the fertility industry. eIVF promotes a workplace where individuals are diverse and are valued for their differences, enabling people to develop and contribute to their full potential.

Mission

To demonstrate leadership in fertility industry through a positive, continual, and lasting impact on our clients by implementing and managing solutions to enhance their ongoing performance.

Vision

To be the world’s best fertility-specific solutions provider by offering the highest-level of products and services for our clients and outstanding career opportunities for our employees

History

eIVF is a privately held healthcare software company based in Dallas, Texas. The company was founded as a result of failure to force-fit a traditional EMR product in a Reproductive Science setting. In October 2002, after a long period of beta testing at Boston IVF, eIVF launched its first version of eIVF for general release. It was, and still continues to be, the only web enabled, fully customizable software system dedicated to REI practices.

Testimonials

eIVF is the best fertility software in the market, it makes the process easier and more accurate.

Words from our clients

“Best meets the needs of a busy, modern ART practice...”

Michael Opsahl, MD
Medical Director– Northwest Center for Reproductive Sciences

“eIVF has made our nurses and lab staff very happy... they can be more efficient and actually have fun on this intricate yet easy to use program"

Allen Morgan, MD 
Medical Director – Shore IVF

“Excellent clinical software for tracking laboratory data”

J. Kevin Thibodeaux, PhD 
Laboratory Director – Tulsa Fertility Center

“eIVF offers all the advantages of an EMR tailored to our fertility practice. We are extremely happy with it.”

Dehan Chen, MD 
Associate Clinical Director – The Valley Fertility Center

Partners

The largest clinics have been using eIVF to power their practice for years.

Microsoft Business Solutions

PracticeHwy.com, Inc. is a a Microsoft Certified Solutions Provider. Through this relationship with Microsoft, PracticeHwy is provided with product licenses for internal and marketing use, extensive technical training and support, access to pre-release product strategy and program codes, sales and marketing resources, direct communications with Microsoft staff, and joint marketing opportunities.

Partners

The largest clinics have been using eIVF to power their practice for years.

Microsoft Business Solutions

PracticeHwy.com, Inc. is a a Microsoft Certified Solutions Provider. Through this relationship with Microsoft, PracticeHwy is provided with product licenses for internal and marketing use, extensive technical training and support, access to pre-release product strategy and program codes, sales and marketing resources, direct communications with Microsoft staff, and joint marketing opportunities.

Burman's Pharmacy

Burman's Pharmacy, a family owned business, has been helping patients and physicians towards successful outcomes for over 40 years. Burman's Pharmacy has systems and procedures in place that alleviate stress on both a patient and her physician. By off-loading the details of pharmacy, both patient and physician can concentrate their time and energy on what is their primary focus - monitoring cycles.

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Careers

We're always looking to add passionate people to our team. These are the positions we are seeking to fill at this time.

Customer Support Specialist

Job Location: Dallas, TX 75234

Job Responsibilities:

Employment Status: Full Time (Mon-Fri 10 am – 7 pm)Practicehwy.com, Inc. seeks a Customer Support specialist to provide customer service and technical support relate to clients for our Electronic Medical Record software applications used in Infertility Clinics. You will be working closely with the users and developers to improve our client’s experience. Company profilehttp://www.practicehwy.com/

  • Provide EMR software application support to end-users
  • Respond to e-mail and telephone support requests
  • Remotely connect to user’s computer, determine minimal use-case to recreate issue, solve issue if possible
  • Troubleshooting issues and resolving problems

Qualifications (Experience, Skills, and Academic):

  • 1-2 years’ experience in customer service
  • 1 year experience in Infertility practice preferred but not required
  • Computer and Internet literate
  • Motivated and willing to learn technical skills
  • Ability to prioritize and balance multiple tasks
  • Excellent follow-through with minimal management

Position is available immediately.Keywords: Training, Administrative, Customer Service, Medical, HealthcarePlease submit your cover letter with salary requirement along with your resume to jobs@practicehwy.com

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